Privacy Policy
Updated February 10, 2025

At CHIC STAYS, your privacy and confidentiality is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in other ways.

Information We Collect

We may collect the following types of information when you interact with our website and services:

Personal Identification Information

  • Name, email address, phone number, mailing address, date of birth, passport details, and other information you provide to us when booking or inquiring about travel services.

Payment Information

  • Credit card or debit card details, billing address, and other payment-related information when you make a booking.

Travel Preferences

  • Information you provide regarding your travel preferences, special requests, and travel history.

Usage Data

  • Information about how you access and use our website, including your IP address, browser type, device information, and browsing activity.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our travel services and experiences.

  • To process and confirm your bookings, reservations, and payments.

  • To respond to your inquiries and requests for information or assistance.

  • To send you promotional materials, offers, and updates (with your consent, where required by law).

  • To analyze website performance, trends, and user preferences to improve the overall experience.

  • To comply with legal obligations and enforce our terms and conditions.

Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in delivering services (e.g., airlines, hotels, transportation companies, payment processors). We will always obtain expressed authorization before sharing any personal information.

  • Legal Compliance: If required by law, we may disclose your personal information to government authorities or legal entities in response to a subpoena or other legal requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect some features of the website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; object to or restrict processing of your data; withdraw consent where consent is the legal basis for processing. To exercise these rights, please contact us. We will respond to your request within the time frame required by applicable law.

Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.